FAQ - こんぴら町家

About us

What is the standard check-in time? How do I check-in?

The check-in time is from 3:00 PM to 8:00 PM.
Please review the details in the email sent by us.
If you use the parking lot, you better call us (0877-85-3533) after you arrive at JR Kotohira Station.
We would guide you to the parking location since it’s difficult to find.

What is the standard check-out time? How do I check-out?

Check-out is possible anytime before 10:00 AM.
To complete the check-out process, return the key to the post next to the entrance.

How do I book accommodation?

Book here

How many guests per room can stay at maximum?

10 guests per room at maximum.

What is the cancellation policy?

Since each plan has its cancellation policy, it depends on your booked plan.
We normally charge 30% of cancellation fee 2 weeks before check-in.

Can I change the number of guests after booking?

Please inform us by call or email.

Can I cook at the inn?

We have basic cookware and seasonings available, so it is possible to cook simple meals.
However, please refrain from cooking dishes that leave a strong odor, such as barbecue.

Can we have a barbecue in the garden?

Barbecues are not allowed.

About access

Do you have a parking lot? How many cars can be parked?

Generally, it is possible to park up to 2 cars.
Depending on availability, if you need to park more than that, we can guide you to a nearby coin parking lot.

Is it close to the train station?

It is about 1-minute walk from JR Kotohira Station and Kotoden Kotohira Station.

Facility and Service

Can I send my luggage in advance?

Yes. Please inform us before it is arrived.
Zero Co., Ltd.

Address:
318-4 Kotohira-cho, Nakatado-gun, Kagawa
766-0002, Japan
Phone:
0877-85-3533

Can I leave my luggage at the inn?

Yes. Please inform us in advance.
However, you cannot leave any valuables.

What amenities are provided?

We provide toothbrushes, toothpaste, body sponges, razors, and gargle cups. Shampoo, conditioner, and body soap are also available. Additionally, we offer face towels, bath towels, bath mats, and yukatas. For beverages, we provide coffee, tea, and mineral water.

Is smoking allowed?

Smoking is strictly prohibited inside the facility.

Can pets stay with guests?

Pets are allowed at Kotohira Machiya Maru [Annex].
Please be sure to make a reservation with the pet plan

What if I accidentally damage the building or items?

Please be aware that regardless of intent or negligence, the cost of any damage caused by guests will be charged.